Venn Moisture-Balance All-In-One Face Cleanser

For local delivery, the estimated time is 3 – 5 business days. For international delivery, the estimated time is 7 – 14 business days.

Singapore
Free shipping for order over SGD60

Malaysia
Free shipping for order over SGD130

Indonesia
Free shipping for order over SGD250

Phillipines
Free shipping for order over SGD300

For other countries, please contact us at enquiry@puretincture.com for estimated shipping costs.

Returns

Returns for store credit and exchanges are allowed within 15 days from date of purchase. Strictly no cash refunds. Products purchased on sale or promotions cannot be returned or exchanged.

We only accept exchange or returns for products from brands such as Evolve Organic Beauty, MV Skintherapy, OSEA Malibu, Santaverde, Venn Skincare.

More details here.

Backorders

Backorders typically require a delivery timeframe of 6 to 8 weeks from the date of order placement. We kindly ask that you proceed with your purchase only if you are comfortable with this waiting period and potential unforeseen delays.

Please note that cancellations for backordered items are not permitted. We will make every effort to expedite the shipment as soon as the items become available.

If other in-stock item(s) are placed together in the same order, all items will only be dispatched when the backorder item arrives.

Each order is eligible for a one-time complimentary standard courier split shipment for in-stock and backordered items, provided that each shipment exceeds $60. If a shipment is below $60, a fee of $6 will be applied for split shipping. Kindly include a note with your order or reach out to us to request that we ship your in-stock items first.

Additional fees may be incurred for any other separate delivery arrangements. Customers may wish to opt for self-collection for their orders at our retail stores with no additional charges required.