Microneedling

Validity

Valid for all new and existing Pure Tincture customers.

Limitations

The facial treatment session cannot be exchanged for cash and are not valid for use with other current promotions or discounted items unless otherwise stated. Additional add-on facial treatment services may incur extra charges. 
Cream Points will not be awarded for purchase of this facial treatment and are not valid for use with this facial treatment.

Safety & Allergy Guidelines

Please note that facial and wellness treatment aims to provide only for general wellness purposes, and the outcome of treatment is subjective. Results may vary between individuals.

All products used or to be used in Pure Tincture’s services have no known side effects but in the unlikely event of skin irritation due to your own allergies/sensitive skin, or appearance of redness or bruises due to the customers’ own physical body constitutions, Pure Tincture will not be held responsible.

Customers with any existing medical conditions are advised to consult their doctors before seeking or receiving any treatments or services from Pure Tincture.

Customers are required to disclose in your booking request if you have any health conditions, limitations, allergies, physical ailments and/or if you are pregnant, and will notify Pure Tincture's

facial therapist immediately of any discomfort experienced during the treatment.

Confidence

We are offering our customers 1 facial session at no extra cost if the purchased facial treatment did not suit them. This is to allow you to enjoy our facial treatments with confidence, and in the unlikely event that there is adverse reaction*, take comfort that we will replace a facial session for you.

*Clients must show visible adverse reaction

Redemption

Reservation required for services.
Booking subject to availability.
Valid on weekdays, 11:00AM - 7:00PM
Valid only at Pure Tincture @ The Adelphi and Pure Tincture @ Tras Street.
Call or Whatsapp us at (+65) 9857 7859 (Adelphi) or (+65) 9105 2345 (Tras).

Late Arrival

Please arrive on time for your appointment. In the event you are late, your appointment may be cut short or cancelled. We hope to have your understanding as there may be other customers scheduled after you.

For local delivery, the estimated time is 3 – 5 business days. For international delivery, the estimated time is 7 – 14 business days.

Singapore
Free shipping for order over SGD60

Malaysia
Free shipping for order over SGD130

Indonesia
Free shipping for order over SGD250

Phillipines
Free shipping for order over SGD300

For other countries, please contact us at enquiry@puretincture.com for estimated shipping costs.

Returns

Returns for store credit and exchanges are allowed within 15 days from date of purchase. Strictly no cash refunds. Products purchased on sale or promotions cannot be returned or exchanged.

We only accept exchange or returns for products from brands such as Evolve Organic Beauty, MV Skintherapy, OSEA Malibu, Santaverde, Venn Skincare.

More details here.

Backorders

Backorders typically require a delivery timeframe of 6 to 8 weeks from the date of order placement. We kindly ask that you proceed with your purchase only if you are comfortable with this waiting period and potential unforeseen delays.

Please note that cancellations for backordered items are not permitted. We will make every effort to expedite the shipment as soon as the items become available.

If other in-stock item(s) are placed together in the same order, all items will only be dispatched when the backorder item arrives.

Each order is eligible for a one-time complimentary standard courier split shipment for in-stock and backordered items, provided that each shipment exceeds $60. If a shipment is below $60, a fee of $6 will be applied for split shipping. Kindly include a note with your order or reach out to us to request that we ship your in-stock items first.

Additional fees may be incurred for any other separate delivery arrangements. Customers may wish to opt for self-collection for their orders at our retail stores with no additional charges required.